These Terms of Use (“Terms”) form a binding agreement between you and TAIGA PTE. LTD. (“TAIGA,” “we,” “us,” or “our”) concerning the Pick Arena mobile application and related services (collectively, the “Service”). By downloading, accessing, or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.
1. Eligibility
You may use Pick Arena only if you:
- are at least 18 years old and satisfy any higher minimum age required in your location;
- are legally permitted to use the Service and participate in the applicable challenge where you are located;
- provide accurate eligibility and redemption information; and
- comply with these Terms and the Official Rules shown in the app.
The Service or particular rewards may not be available in every country, region, device, or service profile. We may use device, installation, storefront, network, and other signals to verify eligibility and protect the Service.
2. Limited License
Subject to these Terms, TAIGA grants you a personal, limited, revocable, non-exclusive, non-transferable license to use the Service for lawful, non-commercial entertainment purposes on devices you own or control. No ownership rights are transferred to you.
3. Device-Based Service Profile
Pick Arena does not require account registration, a password, or sign-in. The Service may assign an internal pseudonymous identifier to your device or installation so it can associate your Picks, rewards, Champ Coin balance, consent choices, limits, and redemption history with your use of the Service.
You may not copy, transfer, manipulate, or create duplicate device or installation profiles to evade eligibility, Pick, reward, fraud-prevention, or daily-use limits. You are responsible for protecting access to your device. Requests concerning personal information associated with a service identifier are handled as described in our Privacy Policy.
4. Free Prediction Challenges
Pick Arena offers free sports and esports prediction challenges (“Challenges”). A Challenge asks you to select an outcome before the applicable closing time. Unless a Challenge-specific disclosure or Official Rule expressly states otherwise:
- no purchase, payment, deposit, or paid entry is required;
- you do not buy, stake, or risk Champ Coin to submit a Pick;
- a qualifying advertising impression may be used to validate a free entry;
- a Pick cannot be changed after it is submitted or the Challenge closes;
- participation, correct Picks, claims, and redemptions remain subject to eligibility, verification, availability, and these Terms; and
- rewards are not guaranteed.
Pick distribution and estimates
Pick Share and Pick Pulse show the distribution of valid joined Picks. They do not represent betting odds, a probability of winning, market pricing, or expert advice. Prize Pool and Estimated Share values may be provisional and can change before final settlement.
Closing, settlement, and exceptions
Challenge status and results are determined using the event source and settlement rules identified in the Service. Delays, corrections, cancellations, postponements, missing data, or inconclusive outcomes may cause a Challenge to remain unresolved, be cancelled, or use an equal-share or refund-style treatment described in the applicable Official Rules. We may correct an obvious data or calculation error before or after an initial display.
5. Official Rules
Each Challenge is also governed by the Official Rules and any Challenge-specific disclosures available in the app. Those rules may define eligibility, entry window, result source, Prize Pool, claim window, cancellation treatment, limits, verification, and other operational details. If there is a conflict about a specific Challenge, the applicable Official Rules control for that Challenge, while these Terms govern your general use of the Service.
6. Champ Coin
Champ Coin is a limited, in-service reward unit used to record eligible Pick Arena rewards. Champ Coin:
- cannot be purchased, deposited, transferred between users, sold, traded, or staked;
- is not cash, legal tender, a bank balance, a security, cryptocurrency, or stored-value product;
- does not accrue interest and does not create ownership in TAIGA or any third party;
- may have redemption value only through options that are currently available and permitted for your device-based service profile and location; and
- may be corrected, withheld, reversed, or removed where it resulted from error, fraud, abuse, duplicate credit, ineligibility, or a violation of these Terms.
Visual amounts such as a Prize Pool, Estimated Share, claimable reward, Champ Coin balance, and redemption progress have different meanings. A provisional estimate does not become your balance until the result is settled and all required claim or validation steps are completed.
7. Claims and Redemptions
A correct or otherwise eligible Pick may produce a claimable reward. You must complete the claim within any displayed claim period. When a claim is completed and verified, the applicable Champ Coin is added to your balance.
Available redemption channels, exchange rates, fees, minimum balances, daily limits, processing times, regions, and required destination fields may vary by service profile and may change. A redemption request is not complete until it is accepted and processed by the applicable provider. We may place a request in review, reject it, or return Champ Coin when necessary for validation, service availability, fraud prevention, compliance, or error correction.
You are responsible for providing accurate redemption destination details, such as the email address or mobile number required by the selected channel. TAIGA is not responsible for loss or delay caused by incorrect information that you submit, except where responsibility cannot lawfully be excluded. Redemptions may be subject to taxes, reporting, or other obligations in your location, which are your responsibility.
8. Advertising and Consent Choices
The Service may include advertising. Viewing a qualifying ad may be part of validating a free entry, but you are not required to make a purchase. If Apple’s App Tracking Transparency framework or applicable law requires permission for tracking, we request permission before engaging in that tracking. Declining tracking permission does not prevent access to the Service’s core free-to-play features.
9. Acceptable Use
You may not:
- use bots, scripts, emulators, automation, duplicate installations or service profiles, collusion, or other means to manipulate Picks, ads, claims, balances, limits, or redemptions;
- interfere with security, access controls, rate limits, networks, or Service operation;
- reverse engineer, scrape, copy, modify, distribute, or commercially exploit the Service except where applicable law expressly permits;
- impersonate another person, submit false information, or use a redemption destination without authorization;
- upload malware or unlawful, infringing, abusive, deceptive, or harmful content;
- circumvent geographic, age, device, installation, advertising, or eligibility controls; or
- use the Service for gambling, wagering, money laundering, or another unlawful purpose.
10. Event Data and Service Changes
Schedules, participants, results, and other event information may come from third-party sources and may be delayed, incomplete, or corrected. The Service may be interrupted by maintenance, network conditions, provider outages, or events outside our control.
We may add, modify, suspend, or discontinue features, Challenges, reward mechanics, channels, regions, or the Service where reasonably necessary. We will provide notice when required by law and will not retroactively remove vested consumer rights that cannot lawfully be changed.
11. Intellectual Property
The Service, including software, design, branding, text, graphics, and original content, is owned by or licensed to TAIGA and protected by intellectual-property laws. Sports, esports, team, league, player, platform, and provider names or marks belong to their respective owners. Their appearance does not imply sponsorship or endorsement unless expressly stated.
If you send feedback, you grant TAIGA a worldwide, royalty-free right to use it to improve the Service without obligation to you, provided we do not publicly identify you without permission.
12. Third-Party Services
The Service may rely on or link to advertising, analytics, event-data, redemption, support, and other third-party services. Their separate terms and privacy policies may apply. TAIGA does not control those services and is not responsible for them except to the extent required by law.
13. Suspension and Termination
We may investigate, limit, suspend, or terminate access, invalidate a Pick, withhold or reverse a reward, or reject a redemption when we reasonably believe it is necessary to prevent fraud or harm, comply with law, protect the Service, correct an error, enforce eligibility or Official Rules, or address a material violation of these Terms. Where appropriate and legally required, we will provide notice and an opportunity to contact support.
You may stop using the Service at any time. Sections that by their nature should continue—including ownership, disclaimers, liability, disputes, and valid records—survive termination.
14. Disclaimers
To the fullest extent permitted by law, the Service is provided “as is” and “as available.” TAIGA disclaims implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, uninterrupted availability, and accuracy. We do not guarantee that any Challenge, ad, reward, claim, Champ Coin balance, or redemption will always be available, error-free, or produce a particular result.
Nothing in the Service is financial, investment, gambling, tax, or professional advice. Nothing in these Terms excludes warranties or consumer rights that cannot lawfully be excluded.
15. Limitation of Liability
To the fullest extent permitted by law, TAIGA and its affiliates, officers, employees, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, goodwill, opportunities, or anticipated rewards arising from the Service.
These limitations do not apply to fraud, willful misconduct, death or personal injury caused by negligence, or another liability that cannot lawfully be limited. Your local law may provide additional rights.
16. Indemnity
To the extent permitted by law, you agree to indemnify TAIGA against third-party claims and reasonable losses arising from your unlawful use of the Service, your material violation of these Terms or Official Rules, or your infringement of another person’s rights. This obligation does not apply to losses caused by TAIGA’s own wrongful conduct.
17. Governing Law and Disputes
These Terms are governed by the laws of Singapore, without regard to conflict-of-law principles, except that mandatory consumer protections in your country or region continue to apply. Before filing a claim, you and TAIGA agree to make a good-faith effort to resolve the issue through the contact email below.
Subject to any right you have under mandatory local law to bring a claim elsewhere, the courts of Singapore have non-exclusive jurisdiction. Nothing in this section prevents either party from seeking urgent protective relief or using an available consumer dispute-resolution process.
18. Apple Terms
If you downloaded the app from Apple’s App Store, you acknowledge that these Terms are between you and TAIGA, not Apple. TAIGA, not Apple, is responsible for the Service and its content, maintenance, support, warranties, and claims, subject to applicable law. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you once you accept them.
19. Changes to These Terms
We may update these Terms to reflect changes to the Service, law, or our practices. We will post the revised Terms with a new effective date and provide additional notice when required. If you do not agree to an update, you must stop using the Service. Changes do not retroactively remove rights that have already vested under applicable law.
20. Contact Us
Questions about these Terms, eligibility, a Challenge, a reward, or a redemption may be sent to:
TAIGA PTE. LTD.
Email: [email protected]